POLICIES + FAQs

CONTACT INFORMATION

For all inquires, questions, and concerns please utilize the website's live chat. Please give an agent about 5 minutes to address you as we are a small company and may not be available immediately. 

BOOKING INFORMATION

-A 50% deposit is required at the time of booking for all single assignments. 

-If order is due within 48 hours, full payment is due at time of booking.

-Test/Quizzes/assignments that are turned in directly to a portal will be required to be paid in full prior to them being completed.

-At the time of booking, all instructions for the said assignment must be sent. If additional instructions are sent by your professor after booking, please send these immediately! Please note that an additional invoice may be sent if there are drastic changes required.

-At the time of initial contact, you will be given a quote that is subject to change with prior notice. If there are additional pages that need to be added to your assignment, I will reach out to you and make you aware of this. If you choose to add these additional pages, they will be charged at the rate per page that you were charged at the time of the deposit being paid and any additional rush fee will be waived.

-If your professor moves your due date of your assignment up, the appropriate price adjustment will take place and an updated invoice will be sent over to you.

-If problems out of your control occur such as an assignment being cancelled by your professor, instructions changing, etc; the initial deposit will not be refunded.

-If you choose to pay the full amount in advance, I will begin to work on your assignment as soon as possible. If a cancellation occurs prior to the assignment being started: the 50% deposit will not be refunded, but the other 50% will be. If a cancellation occurs after the assignment has been started, no refund will be issued and completed work will be sent to you on or by your due date.

-Deposits are nonrefundable regardless of reason, please ask all necessary questions prior to sending payment to reduce miscommunication.

ORDER COMPLETION

-The remaining balance for your assignment will be due by 5 PM EST on the date that you have placed in your order form.

-Assignments will be assumed to be due at 11:59 P.M. in your respective time zone on the specified date in your form, unless otherwise told different. Assignments will be sent out by 11:15 PM in the time zone that you have entered on your form. Those who have a due time before 11:59 P.M. may be required to pay their remaining balance earlier in the day, and this will be outlined in their emailed invoice.

FORMAT

-Format is assumed to be 12-point font, Times New Roman, 1 inch margins, double-spaced and 300 words per page.

-Current citation forms include APA 6, APA 7, MLA, and Chicago. At this time, we do not offer SWS, ASA, etc.

-1 page double spaced=2 pages single spaced and therefore, this will double the cost of your assignment.

-Papers come with: The assignment, the finding of all sources, and the reference page. Please specify the citation format that is needed for your assignment so that this portion may be done correctly

-While a template will be provided on the title page, it is the responsibility of the client to enter their personalize information.

REVISION

-Revisions must be requested within 7 days of work being returned. Revisions must align with the original instructions that were provided in your form. The document must be the same as when it was emailed to you, with the only change being within the Title page.

-After a paper has been sent for revisions, it is no longer eligible for a refund as the paper will be rewritten. A third revision will require a new form and an additional payment.

REFUNDS (Single Assignments)

-For essays, papers that receive a grade of 69% or below; a partial refund of 50% will be assessed. For grades that fall between 70-79, a 30% refund will be issued. No refunds will be issued for 80 and above.

-For test and quizzes: Assignments that are scored a 69% or below will receive a 50% refund. Grades that fall between 70-79% will receive a 30% refund. No refunds will be issued for 80 and above.

-Refunds must be requested within 7 days of paper being returned to client.

-These grades must not be affected by late points being deducted, the client failing to provide all instructions, the client altering the paper by more than 5%, the client choosing to book for less pages/words than required, etc. Proof of grade along with the professor's explanation of the grade/rubric will be necessary for refunds to be established. For all refund needs, please utilize the website's live chat.

ENTIRE COURSE ORDERING

Booking:

-In order to quote your course, I will need your syllabus and access to your class website. Your class must be open in order for me to begin a quote, please do not try to book in advance.

-If you choose to do weekly payments, payments are due on the Sunday of that particular week. Late payments will be subjected to a $15 per day charge in order for them to get placed on the schedule and completed on time.

-Clients are responsible for reviewing their invoice prior to their first payment to ensure that all the assignments that they want quoted have been listed.

-I am unable to attend Zoom calls. If this is a requirement of your class, please attend these calls and take notes with time stamps. Record these meetings if possible and email them to me with a notification.

 

-Beginning on October 27th, 2022 clients will be responsible for turning in all assignments unless they opt into the turn it in fee. Assignments will be emailed directly to the client. This does not apply to anyone who booked a class prior to October 26th, 2022.

 

Refunds (Entire Courses)

As clients can pay on a weekly basis, they are able to monitor their grades very closely. Because of this, entire course refunds do not operate the same as single assignment refunds.

During the first two weeks of booking a course:

-For an average course grade of 69 or below, clients will be partially refunded (50%). For grades that fall between 70-79, a 30% refund will be issued. No refunds will be issued for 80 and above.

During the first two weeks of booking a course:

-For an average course grade of 69 or below, clients will be partially refunded (50%). For grades that fall between 70-79, a 30% refund will be issued. No refunds will be issued for 80 and above.

After the initial two week trial period;

Clients are not eligible to receive a partial refund for the entire course. Instead, they are able to request a refund for that one particular week and then discontinue services.

Example:

Week 1: 89% average

Week 2: 94% average

Week 3: 79% average ----- If client chooses, they are eligible for a 30% refund (for that particular week), but will be unable to book for weeks 4 and beyond.

 

Throughout the course:

-Please keep track of your grade throughout the semester and communicate efficiently when I ask a request such as “Can you email your professor about ___?”

-If additional assignments are added to your course that were not on the syllabus, these will be charged at the “a la carte” rate outlined on the company’s flyer.

-I am willing to help you with proctored exams, but this risk is up to you. If you are caught or are unable to send necessary information during the test, no refund will be given.

 

Pricing:

-Classes can be paid in two different ways

  • Paid all up front
  • Paid throughout the course with weekly payments every Sunday

 

Grading Scale

A: 100-90

B: 89-80

C: 79-70

Failing: 69 and below

 

Resume and Career Services

There is no guarantee that career services will result in a job. Despite professionally formulated resumes, cover letters, and LinkedIn profiles: Issues such as failure to pass a background check, poor interview skills, and positions being filled can result in inability to secure a position. I will put as much effort as I can into helping you to advance your career and assist where I can.

 

Booking

-A consultation will need to take place prior to your career services

This consultation will cover information such as your old resume, the type of job that you are attempting to receive, discussions surrounding your previous jobs, and discussions regarding your educational background

-Payment for this service will be required to be paid in advance

 

Order Completion Time

-Career services can be delivered in 72 hours, or a 2-week period.

- Upon completion, there will be a 7 day grace period for TWO revision drafts to be made to resumes, cover letters, and LinkedIn profiles (each)

-Each additional revision will be $10

 

Personal Information

-In order to complete a resume/application service: Your name, address, phone number, and email will have to be given

-If booking an application service: Your social security number & date of birth will also need to be provided

-This information will ONLY be used for career services and will be immediately discarded from my files after service completion

-My documents are securely locked and stored with NO other person having access to files